In this course, you will learn practical and easy-to-implement techniques to make your email communication more efficient. You will practice powerful strategies to create effective messages that achieve their intended purpose. If you want to ensure that your time spent in your inbox is optimized and your communication skills are top-notch, this course if for you.

Performance Objectives: Upon completion of this course, you should be able to:

• Edit your email for clarity and conciseness.
• Create more effective subject lines.
• Differentiate when email is appropriate and when it is not.
• Describe the components and steps for a well-organized email.
• Make email more efficient.

Intended Audience: All audiences.