Contact Fleet Operations
General Contact
Address: 1312 Fones Road, Bldg.4, Olympia, WA 98504-1032
| Topic | Hours | Contact |
| Customer service/general information | 7:30 a.m. to 4:30 p.m. | 360-664-9215, option #0 or mpmail@des.wa.gov |
| Billing | 7:00 a.m. to 4:00 p.m. | 360-664-9215, option #3 or mpmail@des.wa.gov |
| Fax - billing | 24/7 | 360-438-8239 |
| Fax - maintenance authorization | 24/7 | 360-507-9262 |
| Reservations/Dispatch - Olympia Fleet Operations | 7:30 a.m. to 4:30 p.m. | 360-664-9215, option #1 or mpdispatch@des.wa.gov |
| Statewide maintenance assistance & vendor authorizations | 7:30 a.m. to 4:30 p.m. | Call 800-542-6840 or mpmaint@des.wa.gov |
| Vehicle maintenance facility | 7:30 a.m. to 4:30 p.m. | 360-664-9215, option #2 or mpmaint@des.wa.gov |
For Roadside Assistance or to report an accident
| Topic | Provider | Phone Number |
| Accidents - reporting | CEI | 877-443-5777 |
| Accidents - claimants | DES Office of Risk Management | 360-407-9199 |
| Roadside Assistance (vehicles within 3 year/36,000 mile warranty) |
||
| Chevrolet | 800-243-8872 | |
| Ford | 800-241-3673 | |
| Toyota (breakdowns only) |
877-304-6495 | |
| Chrysler/Dodge/Jeep (breakdowns only) | 800-521-2779 | |
| Roadside Assistance (all other vehicles) | Fleet Rescue Road Service |
800-356-9316 |
| Note: In addition to contacting the service provider, please call Fleet Operations at 800-542-6840 to notify staff of a breakdown, accident, or damage to a vehicle. Leave a message if beyond normal business hours. | ||
Vehicle Maintenance/Repair Services for Fleet Operations Vehicles
| County/City Repair Facility | Address | Contact Name/Phone |
| Thurston County - DES Fleet Operations | 1312 Fones Road, Bldg. 4, Olympia, WA 98504-1032 |
Justin Kyllonen 360-664-9200 |
| King County | 707 S. Orcas Street Seattle, WA 98108 |
Ed Burnside 206-263-9800 |
| City of Bellevue | 2901 115th Ave. NE Bellevue, WA 98004 |
425-452-2037 |