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One of the most difficult challenges a supervisor faces is handling disputes between their staff. Dealing with conflict might feel uncomfortable and time consuming, but supervisors must address the discord before it escalates. Workplace conflicts not only affect the parties involved. They can create higher stress levels, increase absenteeism, and reduce productivity throughout the office. Supervisors must find a solution that feels fair and equitable to all involved without taking sides.
Professional mediation can help. Mediation has a proven success rate in resolving workplace disputes.
The mediator:
The DES master contract for mediation services is no longer active, but mediation services continue to be available through dispute resolution centers across the state.
If your organization is interested in exploring mediation options or to learn more about mediation, please visit Resolution Washington, the member association for the dispute resolution centers. Resolution Washington also provides a directory of the dispute resolution centers.