This training program equips you with the skills necessary to navigate the problem-solving and decision-making processes successfully. Every day, we encounter decisions and problems to solve, starting from the moment we wake up. Some people struggle with decision making and feel anxious or overwhelmed. This can extend to simple choices, like what to eat, and makes tackling major workplace decisions challenging.

Effective problem solving goes beyond just being creative, although creativity does help. The key to success lies in identifying options, conducting thorough research, and piecing everything together in a structured manner. By following a structured process for problem-solving, we can reduce the anxiety that often accompanies major decisions.

Performance Objectives: Upon completion of this course, you should be able to:

• Apply problem-solving steps and tools.
• Analyze information to clearly describe problems.
• Identify appropriate solutions.
• Think creatively and be a contributing member of a problem-solving team.
• Select the best approach for making decisions.
• Create a plan for implementing, evaluating, and following up on decisions.
• Avoid common decision-making mistakes.

Intended Audience: All audiences.