Feedback is a gift that greatly impacts both the emotional and performance outcomes of your team and the success of your organization. Studies show that positive feedback increases the level of dopamine, the 'pleasure' chemical in our brains, and people with active dopamine tend to be happier and more motivated even when tackling something new or difficult. This course teaches you the art and science of delivering and accepting positive feedback, resulting in improved overall employee engagement.

Performance Objectives: Upon completion of this course, you should be able to:

• Identify formal and informal feedback.
• Accept feedback and act upon it.
• Deliver positive performance feedback that motivates and inspires your direct reports to perform at higher levels.
• Craft feedback plans for each of your direct reports to leverage in one on ones and annual review sessions.

Intended Audience:  Leaders, managers, and supervisors. Employees who struggle with accepting and acting on feedback.