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First-level leaders play a crucial role in every metric of your business, including employee productivity and engagement, customer satisfaction, loyalty, innovation, and financial performance. They are responsible for fostering team culture and influencing the retention of top talent. First-level leaders hold the key to success in your business operations.
This course equips you with the necessary skills and tools to effectively collaborate with and lead your team. It is particularly beneficial to new leaders transitioning from individual contributors to team leaders. Furthermore, it provides practical and relevant guidance to experienced leaders seeking to improve their leadership and team management abilities.
Performance Objectives: Upon completion of this course, you should be able to:
Intended Audience: Leaders, managers, and supervisors.
Class Code | City / Facility | Dates Times | Course Cost | Instructor | Instructor Biography |
---|---|---|---|---|---|
01-09-M640-13673 | Virtual
Online / Virtual |
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$413 | Marsha Fraser | Marsha Fraser is the President of Solutions at Work, an organizational development training and consulting firm that provides employees at all levels tools to manage emotionally challenging situations most effectively. |