The Business Analysis Techniques course will provide a high-level overview of the techniques referenced in all Knowledge Area of the Business Analysis Body of Knowledge Guide. Techniques alter the way a business analysis task is performed or describe a specific form the output of a task may take. The techniques discussed in this course are only a subset of the techniques used by practitioners of business analysis. The techniques covered in this course are applicable to enough business analysis practitioners, that a skilled generalist should reasonably be expected to be familiar with the existence and purpose of the technique. Business analysts who specialize in a particular methodology or business domain may need to understand a smaller set of techniques in greater depth, or may need to develop expertise in techniques not described here. This class also includes practice exam questions that will help you prepare for taking the CCBA certification exam.

Performance Objectives: Upon completion of this course, participants should be able to:

• Understand and apply Business Analysis techniques including:
  • Organization Modeling
  • Problem Tracking
  • Process Modeling
  • Prototyping
  • Requirements Workshops
  • Risk Analysis
  • Root Cause Analysis
  • Scenarios and Use Cases
  • Scope Modeling
  • Sequence Diagrams
  • State Diagrams
  • Structured Walkthrough
  • Survey/Questionnaire
  • SWOT Analysis
  • User Stories
  • Vendor Assessment
  • Benchmarking
  • Brainstorming
  • Business Rules Analysis
  • Data Dictionary and Glossary
  • Data Flow Diagrams
  • Data Modeling
  • Decision Analysis
  • Document Analysis
  • Estimation
  • Focus Groups
  • Functional Decomposition
  • Interviews
  • Lessons Learned Process
  • Metrics and Key Performance Indicators
  • Non-functional Requirements Analysis
  • Observation
  • Take practice test for techniques portion of the CCBA (IIBA) exam for preparation for actual exam.

Competencies covered in this course: This course addresses the following knowledge areas identified by the Business Analysis Body of Knowledge (IIBA):

• Business Analysis Planning & Monitoring
• Elicitation
• Requirements Management & Communication
• Enterprise Analysis
• Requirements Analysis
• Solution Assessment & Validation
• Underlying Competencies

Intended Audience: Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, QA specialists or anyone involved in organizational decision making.